Terms and Conditions

This website is owned and operated by SoulGrain. Throughout this website, the terms “we”, “us”, and “our” refer to SoulGrain. SoulGrain provides this website, including all information, tools, and services available from this site, to you the user subject to your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our website and/or purchasing products or services from us, you engage in our “Service” and agree to comply with and be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available via hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please review these Terms of Service carefully before using our website. By accessing or using any part of the site, you acknowledge that you agree to be bound by these Terms. If you do not agree with all the terms and conditions outlined here, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the store in the future will also be governed by these Terms of Service. You may review the latest version of the Terms of Service at any time on this page. SoulGrain reserves the right to update, amend, or replace any part of these Terms by posting changes on the website. It is your responsibility to periodically check this page for updates. Continued use of the website after changes are posted constitutes acceptance of those changes.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the legal age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this website.

You must not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction, including copyright laws, while using the Service.

You are prohibited from transmitting any harmful code, including viruses, worms, or destructive software.

Any violation of these Terms will result in immediate termination of your access to the Services.

SECTION 2 – GENERAL CONDITIONS

SoulGrain reserves the right to refuse service to any individual for any reason, at any time.

You understand that content you submit (excluding credit card information) may be transmitted over various networks without encryption and may be modified to meet technical requirements. Credit card details are always encrypted during transmission.

You agree not to reproduce, copy, duplicate, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written consent from SoulGrain.

Headings used in this agreement are for convenience only and do not affect the interpretation of these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

SoulGrain does not guarantee that information on this site is accurate, complete, or current. All content is provided for general informational purposes only and should not be relied upon as the sole basis for decision-making. Any reliance on site content is at your own risk.

This website may include historical information, which is provided for reference only and may not be current. We reserve the right to update or modify website content at any time but are not obligated to do so. You are responsible for monitoring changes to the site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices of our products are subject to change without prior notice.

We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time without notice.

SoulGrain shall not be liable to you or any third party for any changes, price adjustments, suspensions, or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may be available exclusively online and may be offered in limited quantities. These are subject to return or exchange only in accordance with our Return & Refund Policy.

We make every effort to display product images and colors as accurately as possible; however, we cannot guarantee that your device’s display will reflect the true color.

We reserve the right to restrict sales by person, geographic area, or jurisdiction, and to limit quantities of any products or services. All product

descriptions and pricing are subject to change at any time without notice. We may discontinue any product at our sole discretion. Any product or service offer is void where prohibited by law.

We do not guarantee that the quality of products, services, or information purchased will meet your expectations or that errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

SoulGrain reserves the right to refuse or cancel any order. We may limit or cancel quantities purchased per person, household, or order, including those placed under the same account, credit card, or billing/shipping address.

If an order is modified or canceled, we may attempt to notify you using the contact details provided at the time of purchase.

You agree to provide accurate, complete, and current account and purchase information and to promptly update your details to allow us to complete transactions and contact you when necessary.

Please review our Return & Refund Policy for additional details.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not control or monitor.

You acknowledge that such tools are provided “as is” and “as available,” without warranties or endorsements. SoulGrain is not liable for issues arising from your use of third-party tools.

Your use of optional tools is entirely at your own risk, and you should review the terms provided by third-party providers.

Any future services or features introduced on the website will also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Some content, products, or services available through our website may include third-party materials.

Third-party links may direct you to websites not affiliated with SoulGrain. We are not responsible for evaluating or guaranteeing the accuracy or content of third-party websites and assume no liability for them.

Any complaints, claims, or concerns regarding third-party products or services should be addressed directly to the third party

SECTION 9 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you submit comments, ideas, suggestions, or other materials—whether requested or unsolicited you grant SoulGrain the unrestricted right to use, edit, publish, translate, and distribute such content without obligation to compensate or respond.

We may remove content that we determine to be unlawful, offensive, or in violation of intellectual property rights or these Terms.

You agree that your submissions will not violate third-party rights or contain unlawful, abusive, obscene, or malicious content. You are solely responsible for the accuracy and legality of your comments.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

There may occasionally be errors or inaccuracies relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct such issues and to cancel orders if information is inaccurate, without prior notice.

We are not obligated to update information unless required by law.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, violating regulations, infringing intellectual property, harassing or discriminating against others, submitting false information, transmitting malicious code, collecting personal data, spamming, scraping, or interfering with site security.

Violation of these prohibitions may result in termination of your access to the Service.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

SoulGrain does not guarantee uninterrupted, secure, or error-free use of the Service.

All services and products are provided “as is” and “as available,” without warranties of any kind, express or implied.

SoulGrain and its affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Service or products, to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless SoulGrain and its affiliates from any claims, damages, or expenses arising from your breach of these Terms or violation of any laws or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 16 – TERMINATION

Obligations and liabilities incurred prior to termination shall survive termination.

These Terms remain effective unless terminated by you or SoulGrain. We may terminate your access without notice if you fail to comply with these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with referenced policies, constitute the entire agreement between you and SoulGrain and supersede any prior agreements or communications.

Any ambiguities shall not be interpreted against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of India.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You may review the most current version of the Terms of Service on this page. Continued use of the website following changes constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

For questions regarding these Terms of Service, contact us at:

SoulGrain
Managed by: Karan Mehta
📧 Email: feedback.soulgrain@gmail.com
📍 Address: RPS, Omaxe Green Valley, Faridabad, Haryana, India
📞 Contact Number: +91 9971235959